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Quality Assurance

SD Global Impex Pvt. Ltd. is well known in the industry for providing highly durable and best quality products. We take great care that products manufactured by us are of the best quality and thus undertake various quality measures under the guidance of the expert quality analysts. Our Objective is to enhance customer satisfaction by consistently providing a quality of service that meets or exceeds customer expectations.

Our experience over the years is our backbone to provide assured quality by SD Global Impex Pvt. Ltd..  The accumulated knowledge from the past has been proved as reason of trust in us by our valued clients. We believe that “the end is where we start from.” Quality at by SD Global is precisely taken care from beginning of the process and never compromised.
In our philosophy, quality is not only durability and defect free nature of product but its utility and applicability to satisfy the sole purpose for which it was bought. In order to ensure that quality requirements are met, there is a defined management responsibility to ensure that all personnel are adequately trained and are fully familiar with the company’s commitment to providing products of consistent quality to our customers.

The quality assurance system is guided by principles that support our unique working culture which incorporates respect, self management, open communication and creativity.

These principles are:
• We strive to be the best in our industry.
• We care about our customers.
• We do our absolute best to honour our commitments.
• We strive to always act with integrity and fairness.

Quality Objectives:
We consider three elements to be essential for the overall quality of the services :
• We aim to provide high performance and cost effective primary entrance mats and door mats.
• We bring together the very best in traditional manufacturing skills and materials whilst using the most sophisticated digital design technology.
• We manufacture durable all-year-round play surface that won't deteriorate, splinter or decompose - whatever the weather.
• Our mats are Resistant to all weather and extreme temperatures.
• We identify the needs and expectations of our customers and thus produce a customer oriented product.
• We constantly strive to improve our design and production of our products.
• The best raw material is bought to ensure optimum quality.
• We employ skilled, qualified and experienced labourers who ensure the accurate carving and sizes of mats.
• Management is carried out by highly qualified people employed for specific jobs which always ensures better quality for our customers.

Customer Satisfaction
Our constant hard efforts at updating the product assortment according to the customers’ requirements and demands have gained us an extensive customer base which is continuously increasing. Our patrons acknowledge and admire the products for their enhanced attributes and hassle free performance. We are providing our patrons a precisely incisive product assortment which satisfies the varied requirements of our customers and is also obtainable at a very competitive price. In addition to this, we are providing these products after customization. We are frequently enhancing our products to reach a larger base of satisfied customers.